Welcome to 24/7 Flex Care

24/7 Flex Care is a dedicated to enabling adults and older adults with needs to live independent lives in the comfort of their own home and to participate within the communities they live in.

Our Team

The Team at 24/7 Flex Care has years of experience working in social services and business management. All our care workers undergo:

• Strict pre-employment checks

• Police criminal record checks.

• One to one interview

• Professional references

• Prior to commencing duties our staff will complete a comprehensive Induction Training Program to ensure that they have the necessary skills and knowledge to carry out their work to the highest standard.

• Regular refresher courses and specialist training courses are delivered on an ongoing basis together with formal supervision sessions and working alongside more experienced senior staff.

Why Choose 24/7 Flex Care?

We understand the importance of having the right care and support at home. This is why we strive to provide to you the highest quality of care based on Respect, Dignity and choice at all times.

Our service is centred on a truly personal approach and a commitment to quality and we believe that our service users deserve professional support at home. Together we will work alongside our service users and their friends and relatives; supporting independent living, providing peace of mind and reassurance and bringing a positive attitude to the day to day interactions our care staff have with our service users.

We are committed to making a positive difference for everyone who works with us, service users, staff and strategic partners and our approach is based on open and honest communication.

Excellence In Care 24/7

This means seven days a week, around the clock, every day of the year, we are there to meet your needs.

There will always be someone to pick up the phone.

We are committed to deliver an exceptional service to both our clients and patient’s by ensuring every carer who wears our uniform does so with pride and meets the most rigorous professional standards.

Our core business philosophy is to be the very best at the lowest possible cost to you.

Our Mission

Our Mission is to provide the best professional solution to meet the needs of our clients, to promote consistency and to reward the exceptional skills of our staff.

These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances.

Our Team

All our care workers will undergo strict pre-employment checks which include face to face interviews, professional references and police criminal records checks. Prior to commencing work, they will all complete a comprehensive Induction Training Program to ensure that they have the necessary skills and knowledge to carry out their work to the highest standard. Regular refresher courses and specialist training courses are delivered on an ongoing basis together with formal supervision sessions.

• Working alongside more experienced senior staff.
• Maximising Independence and choice.

We will provide you a holistic and comprehensive assessment of your needs at home including an environmental assessment of your safety within the home and liaise with a range of external agencies when required.

• You are then able to decide based on the outcome of the assessment what level of package of care you would like.

Why Choose 24/7 Flex Care?

We understand the importance of having the right care and support at home. We strive to prove you with the highest quality standard of care based on Respect, Dignity and Choice at all times.

Our service is centred on a truly personal approach and a commitment to quality and we believe that our service users deserve professional support at home. We will work alongside our service users and their friends and relatives, supporting independent living, providing peace of mind and reassurance and bringing a positive attitude to the day to day interactions our care staff have with our service users.

We are committed to making a positive difference for everyone who works with us, our service users, staff and strategic partners and our approach is based on open and honest communication.